During and directly after a disaster, temporary shelter and accommodations for those who are displaced and for relief workers who have deployed to respond can be hard to find. Airbnb activates our community of hosts and guests to aid local efforts to address this need.
Activating our hosts in times of disaster
When disasters strike, we often activate our hosts through our response tool to provide additional housing within the first week following a disaster – in or near the affected area. When the tool is activated, Airbnb automatically contacts hosts in the impacted and surrounding area asking if they have extra space they would like to share with their displaced neighbors at no cost. Hosts who choose to participate have their space listed on our disaster response portal. In addition, guests and hosts in the area have access to Airbnb’s 24/7 customer support.