New short-term rental regulations working in New Orleans

Airbnb, our host community, the City of New Orleans and neighborhood organizations worked together to develop a pioneering set of regulations for short-term rentals that were adopted last year.

These regulations were designed to allow residents to share their homes to earn a little extra money and help the city’s tourism industry flourish, while protecting neighborhood character and giving the city a set of tools to effectively enforce the new laws and address bad actors.

The new rules called for developing a new registration system that allows our host community to apply for their city-required licenses directly through the Airbnb platform and provides the city with the information they need to enforce the law. We launched this system, called pass-through registration, in March 2017.

Today, we are excited to share information about how this new system is working:

  • In order to list a property on Airbnb, hosts are required to submit an application for a license through Airbnb or to provide a license number obtained through registering directly with the city. If a host chooses Airbnb’s pass-through registration system, the city will follow up with them within a few weeks to obtain additional information before issuing a permit. A permit may be obtained for more than one listing at the same address, such as a host who lists a guest bedroom sometimes and their entire home when they go out of town.
  • As part of our commitment to the city, we deactivated 2,968 listings for which hosts had not applied for a license through Airbnb or did not provide a permit number obtained through registering directly with the city by May 31, 2017. These listings can be reactivated once a host applies for a license or adds their license number to their profile.
  • The new regulations allowed for us to collect and remit occupancy taxes on behalf of our hosts and guests, as well as collect a nightly booking free for affordable housing. From January 1, 2017 through September 30, 2017, we’ve collected and remitted over $3 million in Hotel Occupancy Privilege and Hotel-Motel Sales taxes and Neighborhood Housing Improvement Fund fees for New Orleans.

In New Orleans, most Airbnb hosts share the homes in which they live and do so, in large part, to afford to stay in their homes. In fact, 65% of New Orleans hosts say their Airbnb income helps them make ends meet and hundreds of hosts say it helped them avoid foreclosure or eviction.

We want to make sure our hosts can continue sharing their homes to make ends meet and that the New Orleans community enjoy the economic benefits of short-term rentals.

We’ll keep working with the City of New Orleans to find ways to tackle bad actors and make sure these new rules continue to work.

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